Q: What is acne?
A: Acne is the name for plugged pores (like whiteheads and blackheads), pimples, and even deeper lumps (cysts or nodules) that occur on the face, neck, chest, back, shoulders and even the upper arms.

Q: Who gets acne?
A: Acne is one of the most common skin disorders in the United States, affecting millions of teenagers, as well as adults. In fact, acne affects up to 95% of people² at some point in their lifetime.

Q: What causes acne?
A: Acne is triggered by normal changes in the body. First, changing hormone levels increase the production of an oily substance called sebum. It normally flows out of the hair follicles, but in some cases gets stuck and plugs the pores. Second, normal p. acnes bacteria and dead skin cells collect, further plugging up the follicles. Third, an overgrowth of p. acnes bacteria irritates and reddens the skin, and when this inflammation spreads and breaks through to the surface, we call it acne.
More on acne basics

Q: How can I find a doctor to talk to about my acne?
A: Just click here to find a physician near you, who can give you more information about acne, and about common acne medications that may help. See more questions that may make it easier to talk to your doctor,.

Q: How can I learn more about acne?
A: In addition to speaking with your doctor and reading through this website, you can also sign up for email updates, by which we'll periodically send you helpful information about acne and NeoBenz Micro. You can also view this links and resources page for other trustworthy sources of information.

Q: Is it true that acne is caused by personal hygiene?
A: No, this is not true, but is a common myth. See other common acne myths.

Q: Why can't I get rid of pimples by squeezing them?
A: Pushing or squeezing pimples-even scrubbing your face-can make acne worse. That's because acne doesn't just live on the skin's surface; acne begins beneath the surface. Putting pressure on acne damages and irritates the surface, which can make your skin more vulnerable to acne. Pressure on acne can also cause a lesion, or tear, below the surface to break and spill its contents into surrounding areas, and can lead to permanent scarring.

Q: The drug store has tons of acne products I can just get off the shelf. Why should I bother to get a prescription acne medicine such as NeoBenz Micro?
A: In addition to some unwanted effects such as over-drying or irritation, some products are not predictable or consistent in the way they work. Prescription products like NeoBenz Micro have been studied to be safe and effective, consistent, and predictable.